Agilus is recruiting for a Service Parts and Accessories Consultant in the OEM/Automotive Industry . The Service, Parts and Accessories Consultant is a specialized field role reporting to the National Sales Manager. This individual works collaboratively with sales to drive growth in Parts and Accessories (P&A) sales through Canadian dealers while supporting dealership Service Operations. By analyzing performance, identifying opportunities, and implementing best practices the SPAC will ensure dealers are focused and capable to grow their P&A sales while delivering the unique, and authentic customer first experience. A typical day:
- Works in partnership with field sales team to achieve annual wholesale and retail sales targets for parts and accessories.
- Develops and analyzes service, parts, and accessories KPIs to evaluate dealer performance.
- Communicates gaps and opportunities effectively with dealer management.
- Assists field team in implementing best practices around process improvements, customer experience, merchandising, and marketing that will result in sales and profit improvements at dealerships
- Subject matter expert on personalization and customization of new and used motorcycles and can use this expertise to influence dealer actions.
- Supports Warranty audits of dealers as needed (liaison in arranging, performing and following up on results)
- Assures integration among key dealership functions (Motorcycle Sales, P&A, Finance and Insurance and Service). Applies a consultative, business advisory approach to partner with dealerships to identify opportunities for business development and/or improvements to Service and P&A areas in dealerships
- Monitors dealer training participation in Service and P&A areas, ensures adequately trained technicians across the network and influences dealerships on value of highly trained staff
- Valid Motorcycle License (or in process of attaining one)
- COVID-19 Vaccination
- Post Secondary Degree (College or University)
- 5-7 years of related experience (dealership or Original Equipment Manufacturing (OEM) service/parts operations or similar
- Strong written, presentation and oral communication skills, and ability to communicate with all employee levels including dealer employees, and work within a collaborative, fast paced and interactive team environment
- Fully proficient in Microsoft Office – Excel, Word, PowerPoint, Outlook, MS Teams. Must be able to create / automate reports and tools to support the business.
- Very adept at leveraging technology to be highly effective interacting virtually with dealers.
- 25% travel (across Canada) and able to work flexible hours as required by the needs of the dealers.
- 85-90K Base Salary (based on experience)
- 5% bonus based on company performance
- Comprehensive Benefits Plan
- Vacation + Paid time off during the holidays!
- 10-20% discount on company products/merchandise
- Great company culture with advancement opportunities
- Ability to work fully remote (with the exception of travel to Dealers as required)
Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.
Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on [Link available when viewing the job].
Company:Agilus Work SolutionsLocation:Ottawa - Ontario - CanadaJob Types:Full TimePost Date:February 21, 2022Valid Through:March 20, 2022
